Many companies have shopping carts where you select what you want and pay online. This is fine for standard off the shelf items but it does not work when items are made to order, so we prefer to deal with customers personally. Below is explained our ordering process.
1. Please send us an email telling us exactly what you want to purchase. We are sorry but just saying a "Remedy Machine" isn't enough, we need to know which one. If you are not sure at this moment, then please browse the web site and read about them. If you are interested in buying a Voice Programmed remedy maker, we need to know whether you want the standard Mk1 version ( $395.00 ) or the delux Mk2 version ( $425.00. Once you know exactly what you want to buy, email that information to us INCLUDING your shipping address. If you don't want at this moment to send us the whole address, just send us the name of the City and the Zip code if its in the U.S.A, or the name of the Country if its elsewhere. We need this shipping information in order to calculate shipping costs.
If you do not receive a reply from us within 2 days, please check your spam folder to make sure our email has not gone in there.
2. We will reply with an Order Quote and payment link.
The Order quote shows the cost of the items and includes the cost of shipping, and the total amount you need to pay is shown. Inserted into the email is a Paypal payment link. You click the button displayed in the email, and are taken to Paypal's secure web site where you can enter your address and payment details. The amount you have to pay, and what you are paying for will already be displayed on that page.
3. When we receive notification from Paypal that you have paid, you will be sent an order confirmation email. This will not arrive immediately, but some time after you have paid.
4. Your order will be manufactured and then shipped to you. Depending on the size of your order, or the number of orders we have already received, you order could take anywhere between 2 - 14 days to ship. We send an notification email to you a soon as it is shipped, which includes a tracking number if applicable, estimated arrive date if known, and any other information that is related to your order.
Orders are usually shipped by U.S Postal Service ( USPS ) Priority Mail or International Priority mail. If its urgent it can go Express, if is a very low cost item we usually send it International First Class.
If your order consists of many different items that have to be sent to different addresses, or you need a complicated quote giving different rates for different options, or you have asked for a quote twice before but did not purchase, then you will have to pay our Order Quote Fee. To go to the orderquote page, please click HERE
Delivery times. Unlike many U.S companies that import everything they sell from China, we manufacture everything in our workshop by hand, and because of this devices take a certain length of time to make. If I happens that you order arrives when we have no other orders, we can usually fill your order in less than a week. If it arrives when we already have a backlog of orders, it will take longer, possibly 2 weeks, but we always attempt to fill orders as soon as possible.
Payment for goods can be made in the following ways:
Payment with your Credit Card through Paypal
Paypal is a fast, easy, and very secure way for you to send us money for your order using your credit card. We can can take payment in U.S Dollars or U.K Pounds only ( Payment in GB Pounds is at the rate of exchange on the day this information is requested from us )
To make it easier for you we send you an email with a built in personalised payment button, when you click on this button it will take you to a Paypal page which will list the goods or services you are paying for, the price, and a place to enter your credit card details and mailing address.
International Orders - please send us your phone number - this is needed for customs declarations, or if you do not we will use your email address.
Payment by check or Cashiers Check (Bank Draft) or Bank Transfer
Upon prior agreement we can take payment by U.S check, or Bank or Wire Transfer in U.S Dollars, for our mailing address please contact by email.
Payment by Western Union is possible on orders up to a maximum of $400 in value, as this amount is controlled by local regulations.
Please send orders and inquiries to: email@example.com
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Note: At the present time it is our policy not to send goods to customers in India, Pakistan, Bangladesh, or Nigeria. If you are from one of those countries, please arrange for the goods to be received by a relative in the United States or in Europe.